Shipping policy
FREE SHIPPING ON ALL US ORDERS OVER $15
We offer FREE SHIPPING on orders over $15 within the United States. No minimum purchase required!
Processing Time
Orders are typically processed and shipped within 1 business day of purchase. You'll receive a shipping confirmation email with tracking information once your order ships.
Shipping Methods & Delivery Times
We ship via reliable carriers, including USPS, UPS, and FedEx. Typical delivery timeframes:
- Standard Shipping: 5-7 business days after processing
- Please note that carrier delays may occur during holidays and peak seasons
Where We Ship
Currently, we ship to addresses within the United States only (all 50 states).
We are working to expand international shipping in the future. If you're located outside the US and interested in our products, please contact us at Info@HandyHound.com to be notified when we begin shipping to your country.
Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can monitor your package's journey to your door.
Multi-Location Fulfillment
Your order may ship from one of our fulfillment centers to ensure the fastest delivery to your location.
Shipping Address Accuracy
Please ensure your shipping address is accurate and complete. We cannot be responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately at Info@HandyHound.com.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days and we'll work with you to resolve the issue. We may require photos of damaged items or packaging.
Questions?
Have questions about shipping? Contact us at:
- Email: Info@HandyHound.com
- Response time: Within 24-48 hours